bet 10 Privacy Policy

When you register for a bet 10 account, we collect personal information such as your full name, date of birth, email address, mobile number, and preferred payment details. We also collect information you provide when you contact our support team, update your account profile, or respond to any surveys or communications we send. In addition to information you give us directly, we automatically collect certain technical data when you access the platform — including your IP address, device type, browserversion, operating system, pages visited, and session duration. This data helps us understand how users interact with the platform so we can improve performance, fix issues, and deliver a better experience. We may also collect location data at the country or region level to ensure compliance with applicable Philippine regulations and to tailor content appropriately for users in the Philippines. All information collected is handled in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

bet 10 uses the personal information we collect primarily to create and manage your account, process transactions, and provide you with access to our sports, slots, live casino, and casino-style entertainment features. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies — these communications are essential to the service and cannot be opted out of while your account remains active. Your information also helps us verify your identity and age in compliance with Philippine regulations, ensuring that our platform is only accessible to users who meet the minimum age requirement of 21 years. We may use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify you personally. We do not use your personal information to make automated decisions that produce legal or similarly significant effects without human review.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their specific functions and under strict confidentiality obligations. In certain circumstances, we may be required to disclose your personal information to government authorities, regulatory bodies, or law enforcement agencies in the Philippines if required by law or in response to a valid legal process. If bet 10 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will always notify you of any material changes to how your data is shared, to the extent permitted by law.

bet 10 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and keep your session active while you use the platform. Essential cookies are required for the platform to function correctly and cannot be disabled; they do not store any personally identifiable information beyond what is necessary to maintain your session. We may also use analytics cookies to understand how users navigate the platform, which pages are most visited, and where users encounter difficulties — this information is used solely to improve the platform experience. You can manage or disable non-essential cookies through your browser settings at any time, though doing so may affect certain features of the platform. By continuing to use the bet 10 platform after being informed of our cookie use, you consent to the placement of cookies on your device in accordance with this policy.

Under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and processed, and to access a copy of the personal information we hold about you at any time. You also have the right to correct any inaccurate or incomplete personal data in your account, and to request the deletion or blocking of your data if it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data has been processed unlawfully or that your privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may exercise any of these rights by contacting our support team using the email address provided in the footer of this page. We will respond to all verified data subject requests within a reasonable timeframe and in accordance with applicable Philippine law.

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server infrastructure, access controls, and regular security reviews to identify and address potential vulnerabilities. Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security; however, we are committed to maintaining industry-standard protections at all times. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine law, our legal obligations, or legitimate business purposes such as dispute resolution. When your data is no longer required, we will securely delete or anonymise it in accordance with our internal data retention schedule.

bet 10 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through a notice on the platform or via the contact details associated with your account. Your continued use of the platform after any changes are posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal information. If you have any questions or concerns about this Privacy Policy or our data handling practices, please reach out to our support team at the email address listed in the footer below.